About Us
Our Company
Bigg Tree Rooter Plumbing is a family-owned and operated plumbing company proudly based in San Jose, CA, serving homes and businesses throughout Santa Clara County. Built on the values of honesty, workmanship, and integrity, we specialize in plumbing, sewer, and drain services. Our tagline, “Fix it once. Fix it right!” reflects our commitment to delivering lasting solutions. With over 20 years of hands-on experience and a team of certified, highly trained professionals, we are proud to provide plumbing services that combine technical excellence with a strong sense of community care.
Our founder, Adam Colon, brings decades of experience and leadership to the business. His mission from day one has been to raise the standard of plumbing services through training, mentorship, and continuous improvement. We are in constant communication with our team to ensure every plumber is not only technically prepared but also personally committed to delivering the best experience possible.
Our plumbing technicians are not only skilled, they’re thoughtful, respectful, and professional. We believe every customer deserves more than a quick fix. That’s why we listen carefully, communicate clearly, and treat each home as if it were our own. We understand how stressful plumbing issues can be, which is why we go out of our way to make the process as smooth and stress-free as possible. From minor repairs to major installations, we aim to be your trusted partner every step of the way.
We also understand that plumbing repairs can be an unexpected expense. That’s why we offer affordable pricing, upfront flat rates, and special discounts for seniors, first responders, and law enforcement. Popular deals like $40 Drain Cleaning, $229 Standard Drain Cleaning with Free Camera Inspection, and $125 Water Heater Flushing make it easier to get the service you need without straining your budget. We also provide flexible financing to help you handle bigger jobs without delay.
Whether you need routine maintenance, emergency service, or help planning a full system upgrade, we’re here for you. We show up on time, explain the problem, and solve it with precision. Every service is done with care, backed by real experience, and designed to last.
At Bigg Tree Rooter Plumbing, we don’t just fix problems, we build lasting relationships. Our goal is to be “Your Plumbers for Life”. Give us a call today and experience plumbing service with a personal touch.
Our Promise to You!
At Bigg Tree Rooter Plumbing, we promise to show up on time, ready to fix your plumbing issue quickly and correctly, the first time. We stand on the values of honesty, affordability, over 20 years of experience, and unmatched workmanship. From the moment we enter your home, we treat you with respect, provide clear communication, and deliver solutions that last. Your satisfaction is not just a goal, it’s our guarantee.
Our Mission
Our ultimate goal is to provide reliable, high-quality plumbing, sewer, and drain services with integrity and care. We are dedicated to solving problems with long-lasting solutions while treating every customer like family and every home with respect.
Our Core Values
At Bigg Tree Rooter Plumbing, we believe that true service goes beyond tools and techniques, it’s about how we treat people. Our core values shape every interaction and guide every job we take. These are not just words to us; they are promises we live by every day.
- Honesty That Builds Trust
We believe trust is earned, not given. That’s why we’re upfront about pricing, transparent in our recommendations, and honest in every conversation. No hidden fees, no pressure, just clear, truthful service you can count on. - Respect for Your Home and Time
We treat every home with the care it deserves, and every customer with the respect they’ve earned. We arrive on time, work efficiently, and clean up before we leave. Your space, your schedule, and your peace of mind matter to us. - Affordability Without Compromise
Quality plumbing shouldn’t come at a price that breaks the bank. We offer fair, flat-rate pricing and budget-friendly solutions so you don’t have to choose between fixing a problem and managing your finances. - Communication That Keeps You Informed
We don’t just talk, we listen. Our plumbers walk you through your options and keep you updated throughout the process. No jargon, no surprises, just honest, clear communication every step of the way. - Service That Educates
We believe informed customers make confident decisions. We take time to explain the cause of the issue, how we’re fixing it, and how to prevent it in the future. You’ll never be left in the dark. - Professionalism You Can Rely On
From our uniforms to our work ethic, we carry ourselves with pride. Our team is well-trained, certified, and committed to delivering high standards on every job. We do what we say, and we do it right.
Our Service Locations
Although Bigg Tree Rooter Plumbing is proudly based in San Jose, CA, our reach extends far beyond city limits. We serve homes and businesses throughout the entire Santa Clara County, bringing honest, affordable, and professional plumbing solutions wherever they’re needed. Whether you’re in a nearby neighborhood or a surrounding community, we’re just a call away.
Exceptional Plumbing Services in San Jose, CA: Why Choose Us?
When you need a plumber, you deserve more than just a quick fix, you deserve a company that truly cares. At Bigg Tree Rooter Plumbing, we provide reliable, top-quality plumbing, sewer, and drain services throughout San Jose and Santa Clara County. Here’s why homeowners and businesses continue to choose us:
- Honest and Dependable Plumbers: We believe in doing the right thing, even when no one is watching. You’ll always get honest advice and solutions that truly fit your needs.
- Affordable Plumbing Services: We offer budget-friendly options without compromising on quality. Our goal is to make reliable plumbing services accessible to everyone.
- Over 20 Years of Proven Experience: With two decades in the field, we’ve seen it all, and fixed it all. That experience means faster solutions and fewer repeat problems.
- High-Quality Workmanship: We take pride in every detail. From precision repairs to neat installations, our work is built to last.
- Clear, Thorough Communication: We explain every step of the process, so you’re never left wondering what’s going on. You’ll always know what to expect.
- Straightforward, Upfront Pricing: No surprises. No hidden fees. Just honest pricing before the work begins.
- 100% Satisfaction Guaranteed
We’re not happy until you are. If something isn’t right, we’ll make it right, no questions asked. - Always On Time
Your time is valuable, and we respect that. We show up when we say we will, ready to work. - Friendly, Respectful Plumbers: Our team treats you and your home with kindness and professionalism from start to finish.
OUR SERVICE AREA
- SANTA CLARA COUNTY
- SURROUNDING AREAS
CLIENTS TESTIMONIALS
Troy CorsoTrustindex verifies that the original source of the review is Google. Had big tree rooter come out to fremont and fixed our kitchen drain.Highly recommend. . Hosea BTrustindex verifies that the original source of the review is Google. Amazing services Krystal BenavidesTrustindex verifies that the original source of the review is Google. Adam was amazing! Quick! Efficient! And well worth the price!! He will be our forever go to guy!! Jackie AguilarTrustindex verifies that the original source of the review is Google. Great plumbing service, fast and efficient! Highly recommend Adam! Eileen CorsoTrustindex verifies that the original source of the review is Google. Great experience. Friendly and professional. p lTrustindex verifies that the original source of the review is Google. It's a rarity to meet an honest business owner and genuinely compassionate person in today's world, but Adam Colon is both. Furthermore, he is a competent plumber. I had set up a tankless water heater replacement installation with another company (not Bigg Tree), not realizing that they contracted out their work. Adam accepted the contracted work and came out to my residence to do the installation today (4/6). I had sent the third party the name of the current existing tankless water heater as well as measurements of the small closet that houses the water heater, and they gave me a price quote with a recommendation of a different brand of tankless water heater to use. I assumed that the third party made their recommendation based on complete assessment of the information that I provided to them as no plumber from the third party came to inspect the water heater set up prior to Adam's arrival. Adam was not given any of this information and just told by the third party that it was going to be a simple tankless water heater exchange job. Thus, he started out the job by removing the existing water heater. Afterwards, when the new tankless water heater was removed from its packaging, it was pretty clear that the new unit was not going to fit into the small closet. We were in a dilemma at this time as now I didn't have any source of hot water and no appropriate unit to install. We scrambled to call plumbing supply companies to find an in-stock unit. Unfortunately, my current unit, the Takagi t-k4-in-n went out of production, but we were able to find a comparable model at a store out in Monrovia. Adam drove out with me to the plumbing supply store to pick up the new unit and other necessary supplies, just before they closed for the day. Once he had all the correct parts, he expertly installed the unit, but the whole ordeal took the installation twice as long as anticipated. Because Adam didn't want to leave me for several days without hot water, he had to make the tough decision and cancelled several other jobs that were scheduled after mine. Although my experience was extremely frustrating in many ways and wasted so much of Adam's and my time, I am grateful that it introduced me to Adam and showed me that he is a person of the strongest moral fiber and will do what is right, not just what is the easiest or most financially profitable. He is professional (cleans up after his work, wears protective booties while walking in the house if that matters to you, etc.), knowledgeable, and courteous. If you are looking for a plumber/water heater installer who is trustworthy and really cares about his work and your outcome, please call Adam. I give him the highest level of recommendation. ***To the clients of Bigg Tree who Adam had to cancel on 4/6, I sincerely apologize that my disaster caused Adam not to be able to address your home issues as planned. It was not his fault at all, and there was no way for him to have foreseen these complications. If only other businesses could be as responsible and as thorough in their work as Adam, then people like Adam wouldn't have to spend extra time fixing their mistakes. Michael KaufmanTrustindex verifies that the original source of the review is Google. Adam and his son are awesome. Def went the extra step. He fixed the clock quickly and easily and even showed me what was going on. Also fixed the drain that was leaking in my vanity. 10/10 would recommend his services. This is a family business done right! Tyler AlbrechtTrustindex verifies that the original source of the review is Google. Adam did a great job diagnosing and fixing the problem in our master bathroom. Fixed it fast and properly, leaving the bathroom clean afterwards.